Sentient Customer Service by Phone

http://gethuman.com/ and http://get2human.com/. The first is by Paul English, a guy who is the CTO of kayak.com, my favorite travel site. The second is by Walt Tetschner, a friend of his who maintained gethuman.com for awhile but moved on amicably to build get2human.com. Both have lots of links to get you to real people when you need customer support,. not automated phone trees.