It is 8:20 in the morning. I forwarded my home phone to my cell while I took our son to camp. Unsurprisingly, Sears did not call as promised first thing this morning.
"Lloyd" takes my information again. I am intrigued that their process requires me to give my name, phone and address every time I speak with them. He asks me for my zip code and informs me helpfully that I live in Castle Rock, Colorado.
He sends a message to the technician telling him I have called six times and asking him to contact me. We shall see what transpires today. I did, against my better judgment, cancel all my appointments today, because I have to get this clothes dryer fixed.
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